Disappointed loyal user

I did the update this past Friday. Ive been trying to log into my account. The app tells me that my password is not correct. Ive requested a reset email and I have not received it yet. Ive been on the phone with customer service who have not been able to send me an email to reset my password. I utilized this app so much. Very disappointed that since update I cannot even log into it

Shurn12 about Wegmans, v5.0.1